Showing posts with label relevancy. Show all posts
Showing posts with label relevancy. Show all posts

Tuesday, August 23, 2011

Relevancy Decoded

Currently Etsy has switched to a relevancy based rank for searching items. As a seller you want to be coming to the closest to the top as possible...this forum posting really summarizes who you can do this for your shop...

WinchesterLambourne says
RELEVANCY tips and tricks: a compilation

There are so many questions about relevancy, so it is worth having all the answers and information compiled in one place. I have also added some observations of mine which I believe may be possible, after running some tests for the past few days.

1. The title is the most crucial and significant part of your listing.


2. The first few words of your title are the most significant part of this.


3. The top keyword needs to be first.

In other words, what you first type in the title makes the world of a difference in how relevant you are. The top keyword needs to be at the front of your listing title. If you're selling a nice pair of earrings with an amethyst gem, putting "Purple wonder" as the first words will ensure you won't be found in the first pages. Hardly anyone thinks of that word combination. If I (the buyer) am searching for amethyst earrings, I will search 'amethyst earrings' or 'amethyst earrings wire wrapped'. If I'm particularly choosy about what I put in my ears, I may search "amethyst earrings sterling silver". So your first keywords would be "amethyst earrings wire wrapped sterling silver". What kind of silver? I may like 'oxidized silver' and search for that. So, if they're oxidized, then 'amethyst earrings wire wrapped oxidized sterling silver'.

In the above example, the top keyword is 'amethyst earrings'. In my case, the top keyword is 'custom banner'. This is the most intuitive phrase or word(s) that the buyers use when searching.


4. Don't limit yourself to one type of intuitive top keyword or phrase.
Think about buyers who are different and search differently. For example, in my case the top keyword can be "custom banner". However, for what I do not all buyers use this particular one. Another top phrase is "shop banner" or "etsy banner". Having these variations in listings ensure that at least one will be seen for each type of search for the same or similar items.


5. Sometimes way you think is not how the buyer thinks.
This is something I struggled with for a while, when I started changing my listings. My first reaction was to either to stuff the title full of accurate keywords in a catch-all manner, disregarding order, or to use logical sounding sentences that were too long. Both can be mistakes. The first can be a mistake because order matters in relevancy - you don't only need to use accurate keywords, and as many of them as you can, but you need to place them in a certain order. I first had "custom personalized etsy banner and avatar package set'. They are good, relevant tags but the order is wrong. I was thinking from the seller's point of view there. Then I thought 'what will the buyer search?' They won't look for 'custom personalized etsy banner', because if they're like me when I search, they want to type in just the essential. I can be lazy when searching - I type in the absolute crucial because that's what gives the best results and well...because it's easy. I don't have a lot of patience. So I thought...'what would I type in if I were the buyer?' The crucial quick phrases 'banner avatar', 'basic set etsy' (not necessarily long grammatically correct sentences), and simple direct keywords 'etsy banner', 'banner and avatar', 'custom banner'. So to paraphrase in one tip&trick:

6. The gramatically incorrect word arrangements that we search with are just as important as the more logical sounding phrases we use in titles. When I started including these, I saw better results.



7. Tag order does not matter. This was stated by admin in a livestream meeting about relevancy back at the beginning of the month....however:


8. What IS crucial is for the master keyword of the title to match your first tag. It doesn't have to be your first tag, but putting it first ensures you won't forget this particular one because it is a very important tag. Example: If my listing is for a 'custom banner' and it begins with the master keyword 'custom banner' in the title, it makes considerable difference to have 'custom banner' in the keywords. Not just 'custom' and 'banner' but the exact phrase. It causes a significant push in relevancy.


9. Relevant, accurate tag phrases are now allowed. This is a recent move that came after relevancy. Examples from admin: 'knit hat', 'sterling silver'.


10. Recency matters. Listing an item pushes it up towards the beginning of the relevant search, however briefly. Which brings me to this hypothesis:


11. I could be completely wrong, but I believe that one factor which affects how high you rank is search clicks or your search rank. I've heard etsy admin mention it occasionally. There seems to be a limited 'grace period' immediately after relisting or renewing an item, when the item flickers around on page 1 or two, going back to the beginning of search, even if it is not the first item there. It's like it's trying to find it's place. Most often, I have found that the items I relisted were temporarily on page 1. Here it can go two ways. While it's at the forefront for those fleeting minutes or hours:

a) either it gets a lot of clicks while being fresh and in people's faces, because the photo is eyecatching and many decide to click it. Or:
b) it gets few or no clicks because there is no traffic, or traffic does not select your item to view and click on


If the item is towards the second third or more pages, route (a) seems to push the items gradually to the top and the first page, with the more clicks it gets. If it gets a lot of clicks, the item seems to be on the front page(s) a lot longer. It gets a more temporary and less fleeting exposure there (days possibly instead of minutes). If it's on page one, it moves up a little or lodges itself more strongly on page 1.

If the item is on the first page but gets little interest, it gradually sinks into 2, 3, 4 and so forth, with those items that get clicks staying on longer. Hence the constant shuffle between items that sink, items that come up, items that stay.

This tactic makes sense to me because it's similar to what other search engines use when they select relevant results, on the basis that people will want to see what people before clamored to see. I'm not sure if I'm right but this is one of my hypotheses.


12. This is why it remains important to renew occasionally (or better yet, relist) while constantly improving your photos.

Sunday, August 14, 2011

Search Titles and Tags that Work!

Taken from the Etsy Forums...

HeyMichelle says Edited on Aug 13, 2011
Since Etsy’s default search has changed to Most Relevant from Recently Listed, many sellers are wondering- how do I make my listings more relevant? Well, fear not! We have compiled our top tips for boosting the relevancy of your items.

Just getting started? Be sure to read this Seller Handbook post first: www.etsy.com/blog/en/2011/putting-your-shop-on-top-etsy%E2%80%99s-m...


TIPS FOR IMPROVING YOUR RANKING IN SEARCH RESULTS

The best way to begin revising or evaluating your tags and titles is to start thinking like a shopper! Etsy’s most relevant search is built to connect shoppers with exactly what they want; so showing up at the front of the search results requires that your item (as defined by your tags and title) matches what a shopper types into the search box.

1. Put the most important keywords and phrases at the front of your titles. What are the most likely words and phrases that a customer would search for? Please see tips below for finding important keywords. Eg:
BEFORE: Lotus Blossom Pink and Yellow Children’s Dress.....
AFTER: Girls Dress - flowers....etc etc

2. Use a variety of strong keywords and phrases in your titles and tags, and vary what is at the front of the title (be sure to always use the most important keywords and phrases, though). Don’t name everything the same thing! Each listing is a chance for a buyer to find you, if you diversify your keywords you’ll be found by lots of different searches. For example, you might start off a few listing titles with each of your strong keywords or phrases, then use other great terms on other similar items in your shop. Eg:
Girls Dress - etc etc
Children’s Dress - etc etc
Toddler Dress - etc etc
----
Cufflinks....etc etc
Cuff links...etc etc
Steampunk Cufflinks...etc etc
Wedding Cufflinks...etc etc
Silver Cufflinks...etc etc


3. Use your most important, major search terms in your titles and tags. The top keywords found in your Shop Stats can help you find these. But they should always be evolving, so experiment with new keywords. More help with deciphering your Shop Stats here: www.etsy.com/blog/en/2011/etsy-success-shop-stats-insights/

4. Add more items to your shop on a regular basis! Remember, recency does play a role in search results sorted by relevancy to keep things fresh when shoppers use broad search terms that return thousands of results.

FINDING KEYWORDS AND PHRASES

1. Think about what a shopper would be searching for! What elements of your item would be most important to a shopper? What the item is, such as a necklace or hat, is often a great place to start. Try highlighting different aspects of the item...for example, if I’m looking for a painting for a specific space my living room, I may search by the size, colors or theme of the painting that I want. Try different types of terms and then check your Shop Stats to see what works.

2. Start typing what you sell in the search bar, with Handmade, Vintage or Supplies selected to find relevant search terms. Think of synonyms and try those as well!

3. Look in your descriptions to find keywords. Often you have some great ideas in there!

4. Brainstorm with others! They can often come up with terms you wouldn’t have though of. Ask people you know who would be in your target market, and ask other sellers on your Teams for ideas.

5. Use these resources to help think of keywords:
www.etsy.com/storque/make/guidelines-tips-tagging-on-etsy-281/
www.etsy.com/storque/seller-handbook/seller-how-to-tag-o-rama-with-...
Google’s Keyword Tool: adwords.google.com/o/Targeting/Explorer

GENERAL TIPS FOR GETTING MORE VIEWS WITH SEARCH

Showing up in a search result is great, but ultimately you want the right buyer to click on your item listing.

1. All views are not created equal! Remember you want to connect your items with the right buyers, not hundreds of uninterested buyers. So keep it relevant. Comb through your item listings. Get rid of the tags that buyers probably aren’t using to find this particular item.

2. Take great photos, since they will get more clicks in search. See the photography articles in the Seller Handbook for tips: www.etsy.com/storque/seller-handbook/the-etsy-seller-handbook-all-o...

3. Don’t sound like a robot. Remember, showing up in search results isn’t everything. You’ll also need to connect with your buyer when they find your items, so don’t just fill your titles up with a string of keywords. Find the right balance that works for you.

Our biggest tip? Go slowly with making changes, and use your Shop Stats to see what is working before making more changes in your shop.

Here is a great relevancy tutorial for Vintage from Etsy Admin:
http://www.livestream.com/etsy/video?clipId=flv_fca3e617-4c05-4b25-9953-2a43d3729f99